These terms of purchase (the “Agreement” below) are adapted for the sale of services and digital goods (“products” below) on the Internet (distance selling). Mysteries of Style (Organization number: 198212208840 ) is the selling party (“we”/“us” below). The Purchasing Party is referred to as the “Customer”/“Buyer” in this Agreement. With us, you, as a customer, can easily place an order at www.mysteries-of-style.com (“Website” below).
Mysteries of Style receives your order when you click on the “Complete Purchase” button at checkout. By clicking on the “Complete Purchase” button, you, as a customer, also accept payment responsibility for your order.
When you have completed your order, an order confirmation will be sent to the email address you provided when you ordered. In the confirmation, you will find all information about your purchased products, price, billing, and delivery address. If there is any error in the order confirmation, you must contact us immediately via email at firstname.lastname@example.org.
With us, you can choose from the following payment options:
– Card payment with VISA or Mastercard
Card payment is provided by Stripe and is done by encrypting the credit card number and transporting it directly to the bank. Stripe uses the SSL standard, which is among the most secure systems for e-commerce transactions. This means that no unauthorized person can access your credit card information.
Prices are stated in Swedish kronor (SEK), including 25% VAT, according to the current tax rate (unless stated otherwise).
We reserve the right to change prices caused by price changes from suppliers, printing errors in the price list, and inaccuracies in prices due to incorrect information. In such cases, we reserve the right to adjust the price.
Mysteries of Style begins fulfilling this agreement after you click the “Complete Purchase” button at checkout. Mysteries of Style has fulfilled its part of this agreement when you have received full delivery of the ordered products and they are in your possession. You, as a customer, have fulfilled your part of this agreement when you have paid in full and received delivery of the ordered products in the manner agreed.
Direct link to the digital product you purchased will be sent to your email address within a few minutes of completing the purchase.
8. Right of Regret/Refund Policy
The right of regret does not apply to digital products that are downloaded or used online; e.g., ebooks, audiobooks, online books, online courses, games, or computer programs. Digital products are classified as a service that cannot be returned, as these products are categorized under so-called direct consumption.
9. Limitation of Liability
We take no responsibility for indirect damages that may occur due to use of the product.
We do not accept responsibility for delays/errors due to circumstances beyond the company’s control (Force Majeure). These circumstances can be, for example, labor disputes, fire, war, government decisions, and reduced or no delivery from suppliers.
Furthermore, no responsibility is taken for any changes to products/product properties that have been changed by the respective supplier and other factors beyond our control.
10. Product information
We reserve the right to make printing errors on this website and stop the sale of specific products. We do not guarantee that the images reflect the exact appearance of the products, as a certain color difference may occur depending on the screen, photo quality, and resolution. We always try our best to display the products as accurately as possible.
11. Cookie Information
12. Personal data
By shopping at Mysteries of Style, you accept our data protection policy and our processing of your personal data. We protect your privacy and do not collect more information than necessary to process your order. We never sell or pass on your information to third parties without legal basis.
Mysteries of Style is responsible for the processing of personal data that you have provided to us as a customer. Your personal information is processed by us to be able to handle your order and in those times when you have requested newsletters or promotional offers—in order to adapt the marketing to your individual needs.
The information below is a summary of how we store and process your data in accordance with the General Data Protection Regulation (GDPR).
12.1 What is personal data?
Personal data is all information that can be directly or indirectly attributed to a private person.
12.2 What information do we store?
To be able to handle your order and answer questions related to your order (customer service), we store your first and last name, address, telephone number, e-mail address, and purchase history.
Your information is stored as long as we have a legal basis to process your information, for example, to fulfill the agreement between us or to comply with a legal obligation under, for example, the Accounting legislation.
12.3 Legal basis
In connection with a purchase, your personal data is processed to complete the agreement with you. Marketing, promotions, and similar mailings are done with your consent.
12.4 What information is shared and for what purpose?
12.4.1 Payment provider
When making a purchase, information is shared with our payment provider. The information stored includes your first name, last name, address, email address, and telephone number. If you choose to pay by invoice, the personal identity number of the payment provider is also saved. The information is saved in order to complete the purchase and to protect the parties against fraud.
If you have chosen to subscribe to our newsletter, your first name, last name, and email address will be shared with our newsletter provider. This is in order to keep you updated with information and offers for marketing purposes.
We use MailChimp to send out newsletters.
12.5 The Right of access
You have the right to receive excerpts from any and all personal information we currently possess about you. Excerpts are delivered electronically in a readable format.
12.6 Right to rectification
You have the right to ask us to update incorrect information or supplement information that is incomplete.
12.7 Right to be forgotten
You can request that the information concerning you be deleted at any time. There are few exceptions to the right to be forgotten, such as, if it is to be retained because we must fulfill a legal obligation (for example, according to the Accounting legislation).
12.8 Responsible for data protection
Mysteries of Style is responsible for the storage and processing of personal data in the online store and ensures that the rules are followed.
12.9 How we protect your personal data
We use industry standards, such as SSL/TLS and one-way hash algorithms, to store, process, and communicate sensitive information, such as personal data and passwords, in a secure way.
13. Amendments to the General Terms and Conditions
We reserve the right to make changes to the terms at any time. Changes to the terms will be published online on the website. The changed terms are considered accepted in connection with orders or visits to the website.
14. Dispute and choice of law
In the event that a dispute cannot be resolved in agreement with the company’s customer service and the customer, you, as a customer, can turn to the National Board for Consumer Complaints, see arn.se. For residents of an EU country other than Sweden, complaints can be submitted online via the European Commission’s dispute resolution platform, see http://ec.europa.eu/consumers/odr.
In the event of a dispute, we follow decisions from ARN or the corresponding dispute resolution body.
Disputes concerning the interpretation or application of these general terms and conditions shall be interpreted in accordance with Swedish law and order.